This programme is designed to ensure participants understand the importance of planning and the various stages and techniques involved in the installation of new products and processes that all business has to undertake.


  • Planing and Defining the Programme
  • The Voice of the Customer (VOC)
  • Business Planning
  • Product / Process Benchmarking
  • Reliability Studies
  • Design, Reliability and Quality Goals
  • Preliminary Bill of Material
  • Preliminary Process Flow Chart
  • The Product Assurance Plan
  • Essential Management Support

Product Design and Development

  • Design Failure Mode Effects Analysis (DFMEA)
  • Design FMEA Checklist
  • Design Verifications and Reviews
  • Control Planning for Prototype Build
  • Engineering Drawings and Specifications
  • Material Specifications
  • New Equipment, Tooling and Facilities Requirements
  • Equipment, Tooling and Test Checklist
  • Gauges and Testing Requirements

Process Design and Development

  • Packaging Standards