Coaching and Mentoring Skills

Course Summary

To be a skilled coach and mentor takes much practice. Here we provide the basic skills and strategies that will enable the leader to undertake this activity.

Course Content

  • What is the Difference between Coaching and Training?
  • What is a Coach?
  • The Aims of Coaching
  • Coaching Roles and Skills
  • The Coaching Sequence
  • The Skills Coach
  • The Corrective Coach
  • The Development Coach
  • The Team Coach
  • Why is Coaching so important?
  • Good Practices
  • The Benefits of Doing it Well
  • What Makes a Good Coaching Session
  • What is Mentoring?
  • What Mentoring Achieves
  • The Benefits of Mentoring
  • Case Study – Mentoring
  • Coaching versus Mentoring
  • Using Positive Language
  • Being Proactive
  • Planning the Session
  • The Key Skills
  • Developmental Roles
  • What’s in it for the Mentor?
  • What’s in it for the Mentee?
  • What’s in it for the Organisation?
  • Phases of the Mentoring relationship
  • Building Rapport
  • The Values Matrix
  • Ground Rules
  • Planning for Good Outcomes
  • Levels of Commitment
  • Preparing for Meetings
  • Mentor Mantra
  • Dimensions of Mentoring
  • Role Play
Teaching and Assessment
This course combines group discussions and practical exercises. Candidates will receive a certificate upon completion of the course.

Entry Requirements

There are no set entry requirements for this course although a good command of the English language is essential.
Ways to Study
This course is usually delivered in-company and can be delivered both in-house or public for multi sector audiences
Book your Place
To book a place please click here or call us on 01495 774433

Course Particulars

Duration: 1 day
Maximum Places: 12

Talk to us about this course

If you want to know more about Maxim Business Solutions or call us on:
01495 774433
You may well be able to speak directly to one of our trainers. If not, one of them will call you within 24 hours.


The workshop will take place at Maxim Business Solutions. Suite 13, Pontsychan House, Abersychan, Pontypool, Torfaen. NP4 7BA or a venue to suit our client requirements.


Our training days begin at 9.30 am and end at between 4.30 to 5.00pm depending on the content of the day.
The price includes all training materials, handouts, refreshments and lunch.