Coaching Skills

This course is designed for individuals who are new to a coaching role, or existing coaches who would benefit from refresher training.

After working through this programme delegates will be able to:

¨       Understand the importance of displaying the required skills & behaviour when coaching.

¨       Apply the 4 stages of coaching.

¨       Demonstrate effective questioning and listening skills.

¨       Ensure SMART objectives are set.

¨       Understand the importance of considering an individual’s learning style.


¨       What is coaching?

¨       How does coaching differ to training, counselling and mentoring?

¨       Benefits of effective coaching

¨       Recognising a coaching need

¨       Skills & behaviours of an effective coach

¨       Directive vs. Non Directive coaching

¨       The 4 Stages of coaching

¨       Setting SMART objectives

¨       Questioning skills using the ‘GROW’ Model

¨       Listening skills

¨       Learning styles

¨       Building rapport

¨       Role-play