Interview Techniques

Course Summary

An essential aspect of the leader’s role nowadays is to recruit the best candidates for any given role that needs to be filled. To ensure the best possible candidate is selected best practice skills and practices need to be included.

Course Content

  • Understanding the Aim of the Selection Process
  • What is an Interview?
  • Recruitment Systems Must Be….
  • The Different Methods of Selection
  • The Process
  • Interviewing Skills
  • The Job Description
  • Person Specification
  • The Structured Interview
  • Competency
  • Questioning Types and Skills
  • Sample Questions
  • Assessing Replies
  • Listening Skills
  • Active and Passive Listening
  • The Importance of Body Language
  • Note Taking
  • The Three Core Elements of Interviewing
  • Preparing for Interviews
  • Candidate Care
  • Procedures
  • Recognising and Overcoming Bias
  • Legislation
  • Interviewers Checklist
  • Suggested Running Order
  • Scoring Candidates Example
  • The Role of the Chair
Teaching and Assessment
This course combines group discussions and practical exercises. Candidates will receive a certificate upon completion of the course.

Entry Requirements

There are no set entry requirements for this course although a good command of the English language is essential.
Ways to Study
This course is usually delivered in-company and can be delivered both in-house or public for multi sector audiences
Book your Place
To book a place please click here or call us on 01495 774433

Course Particulars

Duration: 1 day
Maximum Places: 12

Talk to us about this course

If you want to know more about Maxim Business Solutions or call us on:
01495 774433
You may well be able to speak directly to one of our trainers. If not, one of them will call you within 24 hours.


The workshop will take place at Maxim Business Solutions. Suite 13, Pontsychan House, Abersychan, Pontypool, Torfaen. NP4 7BA or a venue to suit our client requirements.


Our training days begin at 9.30 am and end at between 4.30 to 5.00pm depending on the content of the day.
The price includes all training materials, handouts, refreshments and lunch.