Negotiating Skills

Course Summary

Almost every day we negotiate with suppliers, customers and colleagues. This course will develop / enhance the critical skills needed when you decide to negotiate. Candidates will understand and appreciating the various types of negotiating techniques, how to plan and prepare for successful  outcomes, recognise the steps of the discussion stage of negotiations and have practised face-to-face negotiations to reach agreement.

Course Content

  • Course Objectives / Delegates Objectives
  • Definition of Negotiation
  • When Negotiation Occurs
  • Negotiation Theory
  • How to Negotiate
  • The Stages of Negotiations
  • The Principles of Negotiations
  • Self Assessment Questionnaire
  • The Three Outcomes of Negotiations
  • Behaviour’s Required in Negotiating
  • Effective Negotiators
  • The Skills Required
  • Tactics
  • The Rules of Negotiating
  • The Don’ts in Negotiating
  • Group Exercise, Case Study
  • Planning / Preparing
  • The Negotiators Checklist
  • Conducting Negotiations
  • Making Proposals
  • Propose and Bargain
  • Reach and Agree upon a Solution
  • Closing a Negotiation
  • Action Planning – a Clear Approach
  • The Stonehenge Exercise
  • Review of Activity
Teaching and Assessment
This course combines group discussions and practical exercises. Candidates will receive a certificate upon completion of the course.

Entry Requirements

There are no set entry requirements for this course although a good command of the English language is essential.
Ways to Study
This course is usually delivered in-company and can be delivered both in-house or public for multi sector audiences
Book your Place
To book a place please click here or call us on 01495 774433

Course Particulars

Duration: 1 day
Maximum Places: 12

Talk to us about this course

If you want to know more about Maxim Business Solutions or call us on:
01495 774433
You may well be able to speak directly to one of our trainers. If not, one of them will call you within 24 hours.


The workshop will take place at Maxim Business Solutions. Suite 13, Pontsychan House, Abersychan, Pontypool, Torfaen. NP4 7BA or a venue to suit our client requirements.


Our training days begin at 9.30 am and end at between 4.30 to 5.00pm depending on the content of the day.
The price includes all training materials, handouts, refreshments and lunch.